Return Policy

Our Return & Refund Policy

At Hairline Rebirth, we value your satisfaction and strive to ensure that every product and service meets your expectations. If for any reason you are not satisfied with your purchase, please review our return and refund policy below.

Eligibility for Returns

• Products must be returned within 14 days of purchase.
• Items must be unused, unopened, and in their original packaging.
• Proof of purchase (receipt or order confirmation) is required for all returns.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Opened or used hair/scalp care products
• Gift cards or promotional items
• Customized treatments or services

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7–10 business days to your original payment method.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact our support team.

Return Shipping

Customers are responsible for paying return shipping costs unless the item was defective or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance.

Need Help?

If you have any questions regarding our return policy, please contact us at:
info@hairlinerebirth.com